Question 1

What services do you offer?

Accepted Answer

We offer  Wedding Videography & Content Creation Packages.

Videography is perfect for couples looking for long form cinematic video that showcases your special day! Films delivered up to 10 weeks after the wedding day.

Content creation is perfect for couples looking for short form content curated to post on social media! Footage delivered within 48 hours.

Both options are typically paired together.

We do offer drone service as well.

Question 2

How do we book with you?

Accepted Answer

Click here (https://soulfultalesfilms.pixieset.com/booking/complimentary-consultation)to book a consult.
 
We will hop on a phone or video call to ensure that we are a good fit for each other.
 
After the call, I will send over a proposal that lists everything that we talked about  as a recap. It will also have the price and how to move forward.
 
Once you make the decision to book, then all you have to do is sign the proposal and make your deposit. Then you're all set!

Question 3

How many videographers do we need?

Accepted Answer

This really depends on what your needs are and how big your wedding will be. Schedule a consult w(https://soulfultalesfilms.pixieset.com/booking/complimentary-consultation)ith us to get a custom quote!

Question 4

What is your style?

Accepted Answer

We are able to adapt to the styles of our couples. We pride ourselves on our high quality, cinematic films that showcases your special day.

Question 5

What happens if you’re sick or unable to be there on the day of our wedding?

Accepted Answer

This has never happened but in case it does:

We always have a backup plan. We will be there unless there is a true health emergency.  If there is any other reason why we cannot be there, we have experienced team members and relationships with other local videographers that can step into our place.

Question 6

How do you communicate with clients?

Accepted Answer

All services include unlimited emails. Email is the preferred method of communication. All other methods need to be scheduled beforehand. If you have to make an unscheduled phone call please do so during business hours. In the week leading up to the wedding, texting can be used.

Question 7

Do you do events other than weddings?

Accepted Answer

Absolutely! We love to plan all types of events from fundraisers, birthday parties, Corporate events, to anniversary parties, vow renewals, etc. We can even do films for other business owners!

Question 8

How long will it take to get our films back?

Accepted Answer

For videography please allow up to 12 weeks for final delivery of your film.

For content creation please allow up to 72 hours for delivery of your footage.

Question 9

Can you help us with our timeline?

Accepted Answer

Yes! Not sure what to do for the timeline? We can help! As a former wedding planner timelines was and still is my jam! Timeline creation can be added on for an additional $300. The wedding must be at least 60 days out to add on this service.

Question 10

Do we get RAW footage?

Accepted Answer

We typically do not include RAW footage in our packages. These files are huge and most are unable to play the files back. But if you wish to have the RAW unedited footage in its RAW format then we can do that for an additional $500 fee.